Contact Us
Thank you for stopping by theshopchalet today. If you've landed on this page you either have questions about your order or you're looking for a way to get in touch with us.

Before you contact us, please go through our very details Frequently Asked Questions page here.(most questions are answered there)

If you've gone through the FAQ page already and still don't have an answer for your question please feel free to e-mail .

Alternatively, you can also visit our support desk to open up a ticket with us here.

Order Support - Tracking Your Order
If you have placed an order with theshopchalet, but it hasn't been delivered yet you can track your order here.

Note: Everything on theshopchalet is custom designed by sellers so it does take a little bit of time for us to process and ship the order out to you. (For more info on this visit the FAQ.)

For any other concerns with your order please e-mail  . Include any order details you can, and if possible, a copy of the e-mail that was sent to you from us when you ordered your item.

DMCA & Takedown Notices
At we have a full team of people who review campaigns to make sure that if any sellers are using infringing content that the campaigns will be reviewed and then taken down. If you have concerns about any campaigns on our website please contact   with the campaign URL and reason why you have issues with the content. We take this very seriously. For any infringements, trademark violations, or DMCA notices please send your letter to  .

All Company Contact Information
By E-mail

Customer Support: 

Seller Support:

DMCA & Takedown Notices:

By Mail 7 52212 Rg. Rd 274 Spruce Grove, Alberta T7X 3T8

NOTE: since all of our transactions and business take place digitally, we do most all of our communication digitally. E-mail is the best way to reach us and the mail address should only be used to communicate documents or items that are not transferable by e-mail.

Thanks again for stopping by . If you need to contact us for anything please e-mail  .

Have a great day,